Privacy Policy

Welcome to Pushpanjali Hospital, Gorakhpur. We are deeply committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and health information when you visit our website, interact with our hospital, or utilize our medical services.

In order to provide you with the best possible healthcare experience, we may collect the following types of information:

• Personal Information: Includes your name, age, gender, contact details (phone number, email address), and residential address.
• Health Information: Includes your medical history, diagnoses, treatment plans, prescriptions, laboratory test results, and imaging reports.
• Website Usage Data: Includes your IP address, browser type, pages visited, and interaction with our digital platforms through cookies and similar technologies.

Your information is used strictly for healthcare, administrative, and operational purposes, including:

• Providing accurate medical diagnoses, personalized treatments, and ongoing care.
• Scheduling appointments, admissions, and facilitating seamless billing processes.
• Communicating with you regarding test results, health checkups, and critical appointment reminders.
• Improving our hospital services, website functionality, and overall patient experience.
• Complying with legal and regulatory obligations set forth by the healthcare authorities of India.

We implement stringent and robust security measures to protect your personal and medical records. All physical and electronic data is stored securely. Access to patient information is strictly restricted to authorized medical personnel and staff who require it to perform their duties. We use advanced encryption protocols, secure firewalls, and conduct regular security audits to prevent unauthorized access, data loss, or breaches.

Pushpanjali Hospital respects your privacy and does not sell or rent your personal data to third parties. We may share your information only in the following necessary circumstances:

• With other healthcare professionals (such as specialized consultants or external diagnostic centers) directly involved in your treatment, with your explicit or implied consent.
• With insurance providers or Third-Party Administrators (TPAs) strictly for the purpose of processing your medical claims and billing.
• When explicitly required by law, court order, or governmental authorities for public health, safety, and legal compliance reasons.

Our website utilizes cookies to enhance your browsing experience. Cookies help us analyze website traffic, understand user behavior, and personalize content to better serve you. You can choose to disable cookies through your web browser settings, although please note that some features of our website may not function optimally as a result.

As a patient, you have specific rights regarding your personal and medical data:

• Access: The right to request access to your medical records and personal data held by the hospital.
• Correction: The right to request corrections to any inaccurate, outdated, or incomplete information.
• Withdrawal of Consent: The right to withdraw consent for specific marketing communications or data processing (subject to ongoing legal and critical medical constraints).

Pushpanjali Hospital reserves the right to review and update this Privacy Policy at any time to reflect changes in our operational practices, new technologies, or updated regulatory requirements. Any significant updates will be posted promptly on this page along with the revised effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your sensitive data, please feel free to reach out to our administration team:

Pushpanjali Hospital
Hanuman Mandir Road, Betiahata, Gorakhpur, Uttar Pradesh – 273001
Phone: +91 9956742929, +91 9956742930
Email: admin@pushpanjalihospitalgkp.com